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APARTMENT REVIEWS IN Salt Lake City

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RESIDENT REVIEWS

See what other people are saying about our West Station apartments! At West Station Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself.

J
01/05/2018



E
11/13/2017

This is a review for the application process not for living there: Short: Great first impression, Management in November was extremely nice and understanding. Place was clean and the residence we saw even smiled and waved. Seems like a fantastic community. Long: I first looked to live here a year ago; we tried to call and no one picked up so we went in person to get a tour and rang the doorbell like the good old days. We stood there for 5 - 7 min ringing until a nice cleaning lady asked how she could help and pointed us to the manager. We walked to her office and she was extremely stand offish and before anything else said "How did you get in here?!" She treated us poorly and said "We have units available but I can't show you any today (was around 2pm) so come back some other day." We walked out and she followed us, not to show us out but to yell at the cleaning lady. Not cool. Anyway, a year passes and looking for an apartment again. Decided to give this place another shot and was met by Lisa this time. She was EXTREMELY courteous, understanding, and patient. She was shocked when I told her about previous management and assured us that management had changed since then. She then took us on a tour, was extremely knowledgeable, and did very well to make us feel comfortable. She addressed issues that had come up in the past (I asked after reading Google Reviews) and what they had done to improve based on feedback. I regret it but I got greedy and ended up not taking a FANTASTIC lease option they offered (I am a hippy and found some sustainable complexes I was hoping would work out that didn't). The experience was pleasant and under the new management I would highly suggest that this is a great place to live.

This is a review for the application process not for living there: Short: Great first impression, Management in November was extremely nice and understanding. Place was clean and the residence we saw even smiled and waved. Seems like a fantastic community. Long: I first looked to live here a year ago; we tried to call and no one picked up so we went in person to get a tour and rang the doorbell like the good old days. We stood there for 5 - 7 min ringing until a nice cleaning lady asked how she could help and pointed us to the manager. We walked to her office and she was extremely stand offish and before anything else said "How did you get in here?!" She treated us poorly and said "We have units available but I can't show you any today (was around 2pm) so come back some other day." We walked out and she followed us, not to show us out but to yell at the cleaning lady. Not cool. Anyway, a year passes and looking for an apartment again. Decided to give this place another shot and was met by Lisa this time. She was EXTREMELY courteous, understanding, and patient. She was shocked when I told her about previous management and assured us that management had changed since then. She then took us on a tour, was extremely knowledgeable, and did very well to make us feel comfortable. She addressed issues that had come up in the past (I asked after reading Google Reviews) and what they had done to improve based on feedback. I regret it but I got greedy and ended up not taking a FANTASTIC lease option they offered (I am a hippy and found some sustainable complexes I was hoping would work out that didn't). The experience was pleasant and under the new management I would highly suggest that this is a great place to live.

D
09/15/2017

I'm not usually one to leave a review, but I AM the type to read reviews before I buy into anything! So... that being said, I figured I should do my part and give an honest review as it might be helpful. I have lived here for over a year now. The original management was amazing! They kept everything so clean and would go out of their way to be helpful to residents. When the new management came around... there were a few hiccups. Yes, I was here during the "no water" drama that you have read in reviews below. As inconvenient as that was for most of us... I feel like they did their best to provide resources (hotel rooms, lowered utility cost etc.) to the residents while things were getting fixed. They have been a lot better these last 4 months and have added a couple perks to the living area to help create a better atmosphere. (complimentary soda and coffee machine, pool party, lounges on each floor, occasional free breakfasts etc.) They are getting better and improvement/effort is all you can really ask for. ** Update: My lease is up and I've been paying month to month for a while now. I gave them my 60 day notice to vacate... but ended up needing to extend for a few more months. They had already sold my unit but were able to pull some strings and let me extend my stay. Ruby and Lisa (I believe that her name) made all the difference. I really appreciate their help and willingness to work with me. They saved me big time! Pros: Modern, Newer Apartments, Affordable, Kind and Knowledgable Staff, Hot Tub Year Round, Pool in Summer, Clean Gym, Trash Valet, Washer Dryer, Hardwood Floors & Carpet, Tall Ceilings, Covered Parking, Fun Neighbors who have a Facebook page where we can communicate, Secure Building w/ Gated Parking, Pet Friendly, Close to Airport and easy access major freeways, Complimentary Carts to help you take in groceries/items. Cons: Thin Walls, Trash Valet stinks up the hallways and its rarely picked up on time... but it gets picked up eventually so I can't complain too much, Semi-Sketchy neighborhood, Smaller Size apartments with NO storage closets, lack of Guest Parking now that the gravel lot isn't available. Overall, I feel like this is a nice place to live. Every complex has its issues but it seems like management is doing their best to improve the living environment and deal with any issues that come their way in a timely manner. They have always been very kind, honest and helpful towards me. I can only speak for myself, but I would definitely suggest West Station to a friend/family member.

A
07/20/2017


B
05/24/2017

We've been living here for almost 8 years! Lisa, Mindy, and Bakir take amazing care of us and show us every day how much the residents are appreciated.

S
04/04/2017


x
02/24/2017

Being a current resident, after reading these reviews I will now learn not to take apartment rating reviews seriously. So many people exaggerating. I do agree that things have been a lil bit shaky ever since new management took over. However, all of the problems have been resolved. Management has been prompt in responding to any issues. The new management is doing their best in my opinion. These aren't slumlords and I've dealt with much worse apartments with terrible management and landlords. In my opinion this is one of the best apartments I've ever lived in. I'm being flat out serious too.

x
02/24/2017

Being a current resident, after reading these reviews I will now learn not to take apartment rating reviews seriously. So many people exaggerating. I do agree that things have been a lil bit shaky ever since new management took over. However, all of the problems have been resolved. Management has been prompt in responding to any issues. The new management is doing their best in my opinion. These aren't slumlords and I've dealt with much worse apartments with terrible management and landlords. In my opinion this is one of the best apartments I've ever lived in. I'm being flat out serious too.


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(801) 203-0660
Address
175 N Harold St
Salt Lake City, UT 84116
Office Hours
Monday-Friday: 9am - 5pm
 Saturday: By Appointment
 Closed Sundays