I'm not usually one to leave a review, but I AM the type to read reviews before I buy into anything! So... that being said, I figured I should do my part and give an honest review as it might be helpful.
I have lived here for over a year now. The original management was amazing! They kept everything so clean and would go out of their way to be helpful to residents. When the new management came around... there were a few hiccups. Yes, I was here during the "no water" drama that you have read in reviews below. As inconvenient as that was for most of us... I feel like they did their best to provide resources (hotel rooms, lowered utility cost etc.) to the residents while things were getting fixed. They have been a lot better these last 4 months and have added a couple perks to the living area to help create a better atmosphere. (complimentary soda and coffee machine, pool party, lounges on each floor, occasional free breakfasts etc.) They are getting better and improvement/effort is all you can really ask for.
** Update: My lease is up and I've been paying month to month for a while now. I gave them my 60 day notice to vacate... but ended up needing to extend for a few more months. They had already sold my unit but were able to pull some strings and let me extend my stay. Ruby and Lisa (I believe that her name) made all the difference. I really appreciate their help and willingness to work with me. They saved me big time!
Pros: Modern, Newer Apartments, Affordable, Kind and Knowledgable Staff, Hot Tub Year Round, Pool in Summer, Clean Gym, Trash Valet, Washer Dryer, Hardwood Floors & Carpet, Tall Ceilings, Covered Parking, Fun Neighbors who have a Facebook page where we can communicate, Secure Building w/ Gated Parking, Pet Friendly, Close to Airport and easy access major freeways, Complimentary Carts to help you take in groceries/items.
Cons: Thin Walls, Trash Valet stinks up the hallways and its rarely picked up on time... but it gets picked up eventually so I can't complain too much, Semi-Sketchy neighborhood, Smaller Size apartments with NO storage closets, lack of Guest Parking now that the gravel lot isn't available.
Overall, I feel like this is a nice place to live. Every complex has its issues but it seems like management is doing their best to improve the living environment and deal with any issues that come their way in a timely manner. They have always been very kind, honest and helpful towards me. I can only speak for myself, but I would definitely suggest West Station to a friend/family member.